If you use item sites in QuickBooks, you must enter a site when entering a sales order or invoice in QuickBooks.

Crik-IT doesn't provide a way to enter an item site when entering an order in Crik-IT.  And in many cases, your sales reps and B2B customer users probably wouldn't know which item site to select anyway. 

But that's OK. 

When a submitted order is sent to QuickBooks, for items requiring a site, here's what QuickBooks does:

• If your portal is configured to send orders submitted through Crik-IT to QuickBooks as:
  • a Sales Order, QuickBooks leaves the Site blank.  When you convert the sales order to an invoice, QuickBooks will require that you select a site before saving the invoice.
  • a Sales Receipt, QuickBooks assigns the Site to "Unspecified Site".  You can change this to the appropriate site in QuickBooks.
  • an Invoice, QuickBooks assigns the Site to "Unspecified Site".  You can change this to the appropriate site in QuickBooks.
  • a Pending Invoice, QuickBooks leaves the Site blank.  When you mark the pending invoice as a final invoice, QuickBooks will require that you select a site before saving the final invoice.

If you prefer, we can modify the Crik-IT-to-QuickBooks program to assign the site based on logic that works for you.  Let us know if you would like us to put together a quote for this.